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EmmaEirene.com ("we", "our", or "us") is committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and interact with our content, services, and community.

1. Information We Collect

We collect personal and non-personal information in a variety of ways, including:

a. Personal Information

When you engage with EmmaEirene.com, we may collect the following information:

  • Full name

  • Email address

  • Phone number (optional)

  • Billing address (for purchases)

  • Payment information (handled securely by third-party payment processors)

  • Company name and title (if applicable)

  • Social media handles (if you engage via platforms)

  • Responses to surveys or questionnaires

  • Coaching or consultation intake forms

  • Any other personal information you voluntarily provide

b. Automatically Collected Information

We automatically collect certain information when you visit the site:

  • IP address

  • Browser type and version

  • Device type and OS

  • Pages visited and time spent

  • Referring website or link

  • Cookies and tracking technologies (see section below)

2. How We Use Your Information

We use your data to:

  • Provide and manage services (e.g., coaching, events, courses)

  • Process transactions and send confirmations

  • Personalize your experience

  • Send marketing communications, newsletters, or updates (with your consent)

  • Respond to your inquiries and provide customer support

  • Conduct internal research and data analytics

  • Improve our website, content, and offerings

  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies, pixels, and other tracking technologies to:

  • Enable core functionality (session management, cart)

  • Understand user behavior and optimize site performance

  • Measure engagement with emails and content

  • Deliver targeted advertisements and retargeting

You can manage cookie preferences through your browser settings. By using the site, you consent to our use of cookies unless you disable them.

4. Sharing of Your Information

We do not sell or rent your personal information.

We may share your data with:

  • Trusted service providers (e.g., payment processors, email platforms, CRM tools)

  • Analytics and marketing partners (e.g., Google Analytics, Meta Ads)

  • Legal authorities if required by law or to protect our rights

  • Business successors, in the event of a sale, merger, or acquisition

All third parties are required to protect your data and use it only for specified purposes.

5. Email Marketing and Communication

You may opt in to receive communications from us. We may send:

  • Newsletters

  • Promotional offers

  • Event announcements

  • Coaching or course updates

You can unsubscribe at any time by clicking the link in the footer of our emails or by contacting us at hello@emmaeirene.com.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes and enforce our agreements

You may request deletion of your personal data at any time.

7. Data Security

We implement appropriate technical and organizational safeguards, including:

  • SSL encryption

  • Secure third-party payment processors

  • Restricted access to personal data

  • Periodic security reviews

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights:

Under the GDPR (EU/UK Residents):

  • Right to access your data

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent at any time

Under the CCPA (California Residents):

  • Right to know what data we collect and how we use it

  • Right to request deletion of your personal data

  • Right to opt-out of the sale of personal data (we do not sell)

  • Right to non-discrimination for exercising your privacy rights

To exercise any of these rights, email us at hello@emmaeirene.com.

9. Children’s Privacy

EmmaEirene.com is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

10. International Users

If you are accessing our website from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed in the UK or other countries where our service providers are located. By using our site, you consent to such transfer and processing.

11. Third-Party Links

Our website may include links to third-party sites, such as social media platforms or external tools. We are not responsible for the privacy practices or content of those websites.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date noted at the top.

We encourage you to review this policy periodically to stay informed of any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Emma Eirene
Email: info@joyousmisfit.com
Website: https://emmaeirene.com

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